Terms and Conditions

Last Updated: 19/07/2024

Welcome to no1africanchoice.com.au. These terms and conditions outline the rules and regulations for the use of No.1 African Choice's Website, located at www.no1africanchoice.com.au.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use no1africanchoice.com.au if you do not agree to take all of the terms and conditions stated on this page.

1. Definitions

  • "Company" refers to No.1 African Choice.
  • "Website" refers to no1africanchoice.com.au.
  • "User" refers to anyone who accesses and uses the website.
  • "Products" refer to the grocery items available for sale on the website.
  • "Order" refers to the request by the user to purchase products from the website.

2. Use of the Website

  • Users must be at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
  • The website is provided for your personal, non-commercial use only.
  • You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

3. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. If we discover an error in the price or availability of a product you have ordered, we will inform you as soon as possible and provide the option to reconfirm your order at the correct price or cancel it.
  • Products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or to divide orders for shipping.

4. Orders

  • By placing an order, you are offering to purchase a product subject to these terms and conditions.
  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
  • You will receive an order confirmation email once your order has been accepted.

5. Payment

  • We accept payments via credit card, debit card, and PayPal.
  • Payment must be received in full before products are dispatched.
  • Prices and availability of products are subject to change without notice.

6. Delivery

  • We deliver to addresses within Australia. Delivery charges and estimated delivery times will be displayed at checkout.
  • Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by events beyond our control.
  • If an item is out of stock, we will notify you and provide an estimated delivery date or offer an alternative product.

7. Returns and Refunds

  • If you are not satisfied with your purchase, you may return products in their original condition within seven days of receipt for a full refund or exchange.
  • Perishable goods cannot be returned unless they are defective or damaged upon delivery.
  • To initiate a return, please contact our customer service team at hello@no1africanchoice.com.au

8. Limitation of Liability

  • The company will not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use the website or products purchased through the website.
  • In no event shall the company's total liability to you for all damages, losses, and causes of action exceed the amount paid by you for the product(s) in question.

9. Intellectual Property

  • All content included on the website, such as text, graphics, logos, images, and software, is the property of the company or its content suppliers and is protected by intellectual property laws.
  • You may not reproduce, distribute, or create derivative works from any of the content on the website without our express written consent.

10. Governing Law

  • These terms and conditions are governed by and construed in accordance with Australian Consumer Law, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

11. Changes to Terms and Conditions

  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes indicates your acceptance of the new terms and conditions.

12. Contact Information

  • If you have any questions about these terms and conditions, please contact us at:
    • Email: sales@no1africanchoice.com.au
    • Phone: Landline: 02 8747 4142   Mobile 0409 909 891
    • Address: Shop 1, 12 Restwell Street, Bankstown NSW 2200